Yes, you can! In fact, you can program an infinite amount of decoys to one remote as long as each decoy has an HD Receiver.

Click here for a video on how to sync decoys. If you have issues or questions, please contact our customer service:(715) 338-3183 or customerservice@luckyduck.com. You can also visit our "How-To Videos"

The Lucky HD series, Waterproof HD, Pair II, Junior II, and Junior all have the same wing joint, so you can purchase the plastic wings with wing print or corrugated wings.The Super Luciy has larger magnetic wing joints and require the larger plastic wings with wing joint.

Replacement parts can be puchased directly through us (here on luckyduck.com). Under the main categories on the home page, select REPLACEMENT PARTS, and then select the product category: waterfowl, predator, gamebird, etc. You can also use our search function to type in the part you're looking for.If there is a part you cannot find on our website, please contact us:(715) 338-3183

Yes, you will need a Goose Flapper Receiver.

Best practice is to store your motion decoys in a cool dry place, fully charged. Midway through the off season, we also suggest taking them out to give them a recharge.

Yes, please contact our customer service at customerservice@luckyduck.com or call us at (715) 338-3183.

The Lucky Duck Agitator HDi's will run for approximately 6-8 hours depending on which timer mode you are set to. The Super Swimmer will run for 3-5 hours depending on which timer mode you are set to.

The dummy plug is an important part of the decoy, it completes the electrical circuit in the module allowing it to run. Without a dummy pl

The Motor Wrap Bracket comes as an unrolled/flat part with two small formed tabs. Grab the two ends and bring them around to the point where they are almost touching.

Note:

• Part should finish in a circular shape
• The two ends will not be touching at this stage.

Yes! You can purchase a10AA battery packfor $9.99 on our website.

Yes, but you will need a different SD card. Simply download all the preloaded sounds onto your desktop/laptop, place the new SD card inside your computer, create new folders and drag each individual sound into the desired folder.

*PLEASE Note: you cannot master copy all the sounds and paste them inside the folder, you have to move them individually.

No, Lucky Duck does not take trade in(s), but we do offer a 30 day return windo/policy.

No, each remote is specific to the caller.

This varies by the functions and volume being used on the caller. At max volume, the Lithium-ion battery pack will run for 9+ hours. On the 10AA battery pack, you will see approximately 6+ hours of run time at max volume.

No, unfortunately, the Rebel E-caller is the only call that is not compatible with any additional sounds. It comes preloaded with 12 wild animal sounds.

No, any alterations or modifications will not be covered by Lucky Duck Decoys.

Please contact our customer service team at customerservice@luckyduck.com or call us at (715) 338-3183.

Yes, we do offer select individal sounds. Simply copy and paste the desired sound in our search bar to see if it is available for individual purchase

If you purchase sounds from luckyduck.com, you will receive an email with the files to directly download on your computer.

**If possible, download sounds to a windows computer.

• Step 1) Download sound files to your computer
• Step 2) Remove the SD card from your call and insert into computer
• Step 3) Drag sound files to SD card and wait for them to transfer
• Step 4) Put the SD card back into the call and the sounds will automatically load when you turn the system back on.

Yes, all Lucky Premium Kennels have received a 5-Star Crash Test rating from the Center of Pet Safety. Details can be found at: https://www.centerforpetsafety.org/

All Lucky Kennels received the 5-Star rating with use of the Lucky Ratchet Strap Kit. No other accessories.

Kennel Pad: If dry - shake off any excess sand, dirt or grime. If wet - let dry, then shake off any excess sand, dirt or grime. Using a mild soap and a soft brush, manually scrub the gear down and rinse. Repeat if necessary, and then let air dry.

Kennel Cot: Avoid using abrasive cleanser that may scratch the material. Use a mild soap and a soft brush. Apply the cleaner to the surface or on a damp sponge and rub gently. Rinse or wipe clean. Then let air dry.

Please contact our customer service team at customerservice@luckyduck.com or (715) 338-3181.

Yes, our kennels can be used for airline travel, but you will need to purchase our Aluminum Door Assembly per TSA requirements.

It is possible for your dog to overheat if the kennel cover is completely closed. We do recommend using one of our Lucky Kennel Fans and opening the vented sides to allow for breathability and safety.

No, unfortunately, we do not have any drain plugs at this time.

If you are worried about leakage out of your crate, we recomment putting a towel under it or covering the two drain holes with a piece of tape.

Yes, please contact our customer service team at customerservice@luckyduck.com or call us at (715) 338-3183.

Yes, you can place an order on our website for the 12V Lithium-Ion Charger. Or contact our customer service at customerservice@luckyduck.com or call us (715) 338-3183.

We do recommend using the straps both inside and outside of the vehicle. This ensures the 5-Star Crash Test rating.

If you need to make changes to your order for any reason, please reach out to us as soon as possible: (715) 338-3183.

Once you place your order, it will take 1-2 business days to process and ship out. Depending on where you are located in the lower 48, shipping can take 3-7 business days.

Our warehouse and shipping department is open Monday-Friday from 8am - 4pm CST. Please allow extra shipping time around holidays.

Orders shipping within the lower 48, and that exceed $99, will qualify for free shipping. Your specific package will ship via USPS, UPS or FEDEX depending on the size and weight.

During the checkout process you can choose from multiple shipping options depending on what you prefer.

Once your order is processed and shipped, you will receive an email with tracking information. If there are issues with your tracking information please reach out to our customer service:(715) 338-3183 or customerservice@luckyduck.com

Yes, we do ship to Canada. Orders shipping outside the lower 48 will not qualify for free shipping. During the checkout process you can choose the shipping carrier you prefer.

The customer is responsible for the cost of shipping and any import taxes or fees for any orders or warranty shipments outside of the US.

No, unfortunately we do not ship internationally.

More than likely, no you will not. Most couriers cut off is between 6pm and 7pm. You can use USPS over the weekends, but you will have to pay an additional charge on Sunday deliveries. For both UPS and FedEx, only Saturday pickups and deliveries are available for an additional charge.

If you need to return your purchase for any reason, please contact us first: (715) 338-3183. We will ensure your product is received to our warehouse and then process refund to your credit card.

If you would like to exchange your purchase, please contact our customer service. Once your original item is received at our warehouse, we will ship you new product.

Lucky Duck Warehouse:

1950 8th Ave

Baldwin, WI 54002

If you wish to return or exchange a product that was purchased through a retailer, you need to process that with the specific store. We cannot process refunds or exchanges unless it was purchased from luckyduck.com.

If you received a Lucky Duck product as a gift and would like to exchange it for something else, we can assist with that request. An exchange can be made for a product of equal value, or you can pay the difference if the new product is of higher value.

We are happy to assist with shipping options. Please reach out to our customer service: customerservice@luckyduck.com or (715) 338-3183.

You can also learn more at our return policy.

Lucky Duck™ warrants products against all manufacturing defects for a period of 1 year from date of purchase. Proof of purchase is required. Abuse of the product (submerged in water, dropped, mistreatment, etc.) is not covered. Normal wear and tear is not covered under warranty.

We do stand behind our products and are here to help if you have any questions. Please contact our customer service by phone or email:(715) 338-3183 or customerservice@luckyduck.com.

If you need to request a warranty part or would like to send your product in for repair, please call or email customer service:(715) 338-3183 or customerservice@luckyduck.com

You can choose to send your product to our warehouse for repair (regardless if it is under warranty) and our staff will evaluate the product, fix any issues, and ship back to you. Please email our customer service before shipping your product in for repair. Any product being shipped to our warehouse for repair must be clean/in condition to be worked on.

Once you have contacted our customer service and confirmed the repair request, please clean the product prior to shipping. Any product that shows neglect or abuse could void the warranty.

Yes, you do still qualify. We prefer to handle all warranty claims for Lucky Duck™ products because we stock replacement parts.If you need to request a return or exchange, then you need to contact the store from which you purchased.

We can still help you repair your decoy. Please reach out to our customer service: customerservice@luckyduck.com or (715) 338-3183.

Please reach out to our customer service for more information: customerservice@luckyduck.com or (715) 338-3183.

If you are having issues logging into your account, try resetting your password. In the top right corner of luckyduck.com click "SIGN IN" then click "forgot my password?". If issues persist, please reach out to our customer service: (715) 338-3183 or customerservice@luckyduck.com

Yes, we do. Please email our customer service for details and how to get setup on the program: customerservice@luckyduck.com

Yes, we do offer an outfitter program. Please email proof of your business to our customer service: customerservice@luckyduck.com. We will follow up with you on the steps to be apart of the program.

Please contact customer service for more information: customerservice@luckyduck.com or (715) 338-3183.

Please place your email in the notify me box on our website, you will then receive an email once the product is back in stock.

Please contact our customer service: customerservice@luckyduck.com or (715) 338-3183.

Yes, we allow local pickups by appointment only.

Please contact our customer service: customerservice@luckyduck.com or (715) 338-3183.

We would be happy to assist! Please contact our customer service: customerservice@luckyduck.com or (715) 338-3183.