Shipping Policy

Last Updated: July 20, 2026

Order Processing

Most orders are processed and shipped within 1 to 2 business days after they are placed.

Orders are processed Monday through Friday, excluding holidays. Processing times may be extended during holidays, promotional events, or periods of unusually high order volume.

Shipping Rates

Shipping costs are calculated during checkout based on the shipping method selected and the delivery destination.

Delivery Estimates

Estimated delivery dates are provided by the shipping carrier and are not guaranteed. Once an order has been shipped, delivery times are the responsibility of the carrier.

International Orders

Customers outside the United States are responsible for all customs duties, import taxes, brokerage fees, and other charges imposed by their local government.

These charges are not included in the purchase price or shipping cost and are collected by the carrier or customs authority.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address. Lucky Duck is not responsible for delays or additional shipping charges resulting from incorrect or incomplete address information.

Lost or Damaged Shipments

If your order arrives damaged or appears to be lost during transit, please contact our Customer Service team as soon as possible so we can assist in working with the shipping carrier.

Contact Us

Questions regarding shipping may be directed to Customer Service at (715) 338-3183 or customerservice@luckyduck.com.